Privacy Policy
Grandma’s Choice is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or make a purchase.
Grandma's Choice Data Controller Information
Company name: Grandma’s Choice
Email: info@grandmaschoice.co.uk
Data controller: Tamas Szava (owner/operator)
What data do we collect?
When you interact with us, place an order, or register on our website, we may collect the following information:
Full name
Shipping and billing address
Email address
Phone number (optional)
Order details
Payment information (we do not store card data; payments are processed securely by third-party providers)
Purpose of Data Collection
We use your data for the following purposes:
Processing and delivering your orders
Communicating with you (e.g. order confirmations, inquiries)
Fulfilling legal obligations (e.g. accounting, tax)
Sending newsletters — only with your explicit consent
No Unsolicited Messages
We do not send unsolicited marketing emails. We only send newsletters, promotions, or special offers if you have explicitly opted in. Every email includes an unsubscribe link, and you may request removal from our mailing list at any time.
Legal Basis for Processing
Data processing is based on the following legal grounds under the UK GDPR:
Performance of a contract (order fulfillment)
Compliance with legal obligations (e.g. tax, invoicing)
Legitimate interest (e.g. customer service)
Data Retention
We retain order-related data for at least 6 years in accordance with legal requirements. For newsletter subscribers, data is kept until you withdraw your consent.
Sharing Your Data
Your data is only shared in the following cases:
With couriers, for order delivery
With our accountant, if legally required
With secure payment providers (e.g. Stripe, PayPal)
We do not sell or share your data with third parties for marketing purposes.
Your Rights
You have the right to:
Access your personal data
Request correction or deletion
Object to processing
Request data portability
For any request, please contact us at: info@grandmaschoice.co.uk
Cookies
Our website uses cookies to improve user experience. These may include essential, analytical, or marketing cookies. You can manage cookie settings in your browser.
Complaints
If you believe your data is being handled improperly, you may file a complaint with the UK supervisory authority:
Information Commissioner’s Office (ICO) – www.ico.org.uk
Contact
For any privacy-related inquiries, please contact us at:
📧 info@grandmaschoice.co.uk